From the fire consuming our inventory in 2020, to the pandemic over the past few years you could say it has been challenging for our business. We have decided it is time for big changes at Sawa and for us to reimagine every facet of our business. This includes new and exciting designs, to reimagining some of the classics , to the very way we donate to the Mara Elephant Project and other groups close to our hearts. So, over the next few months we will be discontinuing any preorders and concentrating on giving back to our loyal and loved customers with the largest sale ever done by Sawa on all of our current inventory. Sometimes starting fresh is the best way to start over and we're excited for the next step in our journey. Thank you, as always, for your loyal support. From all of us at Sawa, Asante kwa kila kita. Ashlee, Lauren and John From the fire consuming our inventory in 2020, to the pandemic over the past few years you could say it has been challenging for our business. We have decided it is time for big changes at Sawa and for us to reimagine every facet of our business. This includes new and exciting designs, to reimagining some of the classics , to the very way we donate to the Mara Elephant Project and other groups close to our hearts. So, over the next few months we will be discontinuing any preorders and concentrating on giving back to our loyal and loved customers with the largest sale ever done by Sawa on all of our current inventory. Sometimes starting fresh is the best way to start over and we're excited for the next step in our journey. Thank you, as always, for your loyal support. From all of us at Sawa, Asante kwa kila kita. Ashlee, Lauren and John

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SHIPPING INFO

Orders places before 3pm EST will ship within 3 business days.

You will be emailed when your order ships. You will be contacted if the merchandise you have selected is not currently in stock or if additional information is required for credit verification. Orders submitted after 3:00pm EST will not begin processing until the following business day.

RETURN POLICY

If for any reason you are not happy with your purchase, please contact us within 14 days of delivery. You may return the item(s) within 30 days for a refund back to the original form of payment, less the shipping charge. Please return items in original condition (unworn, unwashed, unaltered). Items that do not meet these criteria will be denied. Final sale items are non-refundable and non-exchangeable.

Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed.

If you have any issues with the quality of your product please contact us directly at info@thesawashop.com. We will always do our best to make it right and ensure you love your products as much as we do!